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Agentic Process Automation Leader Masterclass
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Last Updated 04/04

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Courses
18 Courses
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Time to complete
05 Hours 30 Minutes
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Skill level
Start
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Language
English
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Learn how to design, implement, and scale your Agentic Process Automation (APA) program by leveling up your strategy, tech, talent, and governance for impactful AI-driven automation.

Implementing agentic process automation solutions requires more than technical skills. As a leader, you must evolve your strategy, upskill your team, evaluate your existing governance, and ensure you have the right technologies and tools. This Skill Booster will equip you with the knowledge and skills to help you do just that — design, implement, and scale your agentic process automation (APA) program.

This Skill Booster provides a structured blend of strategy, technology, talent, and governance. After completing the courses, you will gain tools to align APA with business goals, manage risks, and ensure adoption. You will cover APA foundations, enablement frameworks, stakeholder engagement, AI capabilities, talent development, governance councils, and testing methodologies—culminating in strategies for piloting and expanding solutions and their impact. Whether building a vision, tackling technical complexity, or leading enterprise transformation, this learning path will enable you to drive responsible and effective AI-driven automation.

You'll learn to
  • 0Identify the principles and technologies behind Agentic Process Automation (APA) and how AI agents, automation tools, and human oversight work together to drive business outcomes.
  • 1Design a scalable APA program by aligning vision with organizational goals, evaluating AI opportunities, and applying structured frameworks for adoption and governance.
  • 2Develop strategies for stakeholder engagement, AI evangelism, and talent development to ensure long-term program success and workforce readiness.
  • 3Identify and manage risks associated with AI-driven automation, including compliance, data privacy, model reliability, and ethical considerations.
  • 4Evaluate and optimize AI solutions through structured testing and piloting, using metrics like faithfulness, completeness, and business impact to ensure readiness for scale.
Modules
18 Courses
  • 5 Hours 30 Minutes
  • 1

    Introduction to Agentic Process Automation 8 Minutes

    Explore the fundamentals of Agentic Process Automation (APA) and how AI agents, automation tools, and human oversight combine to solve complex business challenges.
    08 Minutes Video
    2

    Leveraging the Pathfinder Framework 5 Minutes

    Learn how the Automation Anywhere Pathfinder Framework helps programs navigate things like Agentic Process Automation.
    05 Minutes Video
    3

    Aligning with Organizational Priorities & AI Goals 20 Minutes

    Discover how to Identify and Align to your organization's priorities and goals before getting started with Agentic Process Automation.
    20 Minutes Video
    4

    Facilitating Transformation with the APA Enablement Framework 15 Minutes

    Discover how to assess AI use cases, align stakeholders, and implement governance and enablement strategies to drive AI transformation.
    15 Minutes Video
    5

    Enabling Rapid AI Adoption and Change Management 10 Minutes

    Drive AI adoption and manage organizational change effectively by overcoming blockers, enabling stakeholders, and implementing structured adoption strategies.
    10 Minutes Video
    6

    Solving Problems with Agentic Process Automation 20 Minutes

    Learn how to apply Agentic Process Automation (APA) to solve business problems by leveraging AI capabilities, automation tools, and structured decision-making.
    20 Minutes Video
    7

    Exploring Technologies that Power APA Transformation 15 Minutes

    Explore the key technologies that enable Agentic Process Automation (APA), including AI agents, automation tools, and governance frameworks for scalable AI-driven transformation.
    15 Minutes Video
    8

    Developing Talent for a Generative AI Program 15 Minutes

    Discover how to build and upskill teams for a Generative AI program, ensuring the right talent, roles, and training align with AI-driven automation initiatives.
    15 Minutes Video
    9

    Monitoring and Optimizing AI Capabilities 10 Minutes

    Learn how to measure and improve AI performance in production by tracking key metrics, ensuring data reliability, and driving continuous optimization.
    10 Minutes Video
    10

    Managing AI Risk Effectively 10 Minutes

    Learn how to assess, mitigate, and monitor AI risks in enterprise automation, balancing governance, human oversight, and optimization strategies to ensure responsible AI use.
    10 Minutes Video
    11

    Controling Access and Auditing Use 10 Minutes

    Learn how to implement access controls and audit mechanisms that ensure AI tools are used securely, responsibly, and in alignment with governance policies.
    10 Minutes Video
    12

    Testing Generative AI 17 Minutes

    Explore key considerations in how to evaluate Generative AI performance using structured testing methodologies, focusing on generating stakeholder confidence for AI outcomes.
    17 Minutes Video
    13

    Educating Stakeholders and Aligning on Use Cases 20 Minutes

    Learn how to educate stakeholders, build alignment on AI use cases, and demonstrate value through effective communication and evangelism, and structured intake processes.
    20 Minutes Video
    14

    Engaging and Preparing AI Governance Councils 10 Minutes

    Learn how to establish and engage AI Governance Councils to ensure ethical, secure, and strategic AI adoption while maintaining compliance and risk oversight.
    10 Minutes Video
    15

    Assessing AI Business Cases 30 Minutes

    Experience how to evaluate AI business cases by identifying automation opportunities, assessing value, and creating a strategic roadmap for success.
    30 Minutes Video
    16

    Executing a Generative AI Pilot 20 Minutes

    Discover how to design, execute, and evaluate a Generative AI pilot, ensuring measurable success, business alignment, and a clear path for scaling AI solutions.
    20 Minutes Video
    17

    Applying the Nine Steps for APA Success 1 Hours 5 Minutes

    Learn how to apply the nine steps of the APA Enablement Framework to real business use cases by examining a hands-on customer support example.
    01 Hours 05 Minutes Video
    18

    Agentic Process Automation Leader Masterclass Assessment 30 Minutes

    This assessment tests your knowledge of the topics covered in the Agentic Process Automation Leader Masterclass. Upon completing the assessment, you earn a certificate of completion.
    30 Minutes Assessment